"Jane was key to my recovery and helping me on my journey from very serious health problems after the birth of my baby. So often women are forgotten about in the system and told they should be OK because their baby is OK. It shouldn't be one or the other. Jane helped me as an independent person I could talk to and know there would be no judgment. I know that if I hadn't found Jane when I did I would still be in a dark place and that I am certain of."

"When Sue & Jane set up Taking Baby Steps it was perfect timing for us as we needed them more than ever. It was such a difficult pregnancy Jane helped me process the trauma and the anxiety that had come with the pregnancy and birth. The saying goes 'you need to click with your therapist' and we just felt so comfortable with you both and think that you are incredible people. You have carried us both through the toughest time in our lives and we can call you special friends. Grief never leaves you but having a supportive system like Taking Baby Steps is like a cushion to soften the pain."

"After the traumatic birth of my first child, I was convinced I would never be able to move forward. The experience left me physically injured and emotionally traumatised. I lived with constant flashbacks, and the simplest things—driving past the hospital, seeing a pregnant woman, or watching mothers with their babies—would trigger intense anxiety and grief. It felt like a weight I would carry forever, a reminder of the care I didn’t receive and the trauma I couldn’t escape. That was until I met Jane at Taking Baby Steps. From the moment I started working with her, everything changed. Jane's experience as a midwife brought a depth of understanding that was exactly what I needed. For the first time, I felt truly seen and heard. So many of the professionals I had encountered during my birth injury journey either dismissed my pain, or were so uncomfortable with my story that they couldn’t even look me in the eye. There were those who wanted to help but didn’t know how, leaving me feeling even more isolated in my trauma. But Jane was different. She made me feel validated, like my trauma was not something to shy away from or be ashamed of, but something I could finally confront with her support. Her compassion and presence were unlike anything I had experienced before. We started with the "Rewind" technique, and for the first time in years, the intrusive thoughts and anxiety began to ease. But Jane went beyond that. Through talking therapy and reflection sessions, she gave me a safe space to explore my feelings, gently guiding me towards healing at my own pace. Three years after my first birth, I became pregnant again. I was terrified. The trauma of my first experience made it nearly impossible to feel any sense of peace or control. But Jane was there, every step of the way. She helped me manage my anxiety and gave me the strength to advocate for myself and my baby. I wasn’t going to be ignored or dismissed like I had been before. This time, I was prepared, informed, and confident—thanks to Jane. I had my voice back, and I knew what was right for me and my baby. One of the most profound parts of my journey was doing a birth reflection with Jane. For years, I couldn’t bring myself to look at my medical notes or even talk about what had happened. But Jane’s kindness and expertise made all the difference. She walked with me through the hardest parts of my story, helping me process the trauma in a way I never thought I’d be able to. That reflection was a turning point for me—something I had avoided for so long finally became a source of healing. This summer, we welcomed our second child, and the birth was everything I had hoped for. It was my choice, my experience, and I was fully in control. I never imagined I could feel such peace after everything I had been through, but thanks to Jane, I’ve found a way to move forward, even as I continue to deal with the physical complications of my first birth. Jane’s support has been nothing short of life-changing. Taking Baby Steps gave me the tools, the strength, and the confidence to heal from the most difficult and horrific experience of my life. Jane’s compassion, understanding, and techniques helped me find peace which I didn’t think possible. I will be forever grateful to her, and I would recommend this service to anyone who has experienced birth trauma and needs a way to heal. Thank you, Jane—you truly made all the difference. Your support has been a light in the darkest time of my life, and I’m now able to look forward with hope."

"After being quite poorly birthing my first baby, I was full of anxiety, had flashbacks; felt really guilty about what had happened (even though I knew full well I had no control over anything) and felt very emotional talking about the birth. Maternity leave had not been at all what I had expected, and how I had experienced labour affected almost all aspects of my life; from being able to drive to my family and husband, to the transition to parenthood. Speaking to Jane and having trauma therapy with her has really helped and made a huge difference to my life. She has been friendly and approachable, and seemed to be genuinely interested in what I had to say and how I felt. Although it hasn't changed what happened, its made the memories less painful, and helped me move on and enjoy motherhood more. I'm extremely glad to have had therapy with Jane; it has honestly made such a difference and I would hugely recommend. Support for women and their families after a traumatic birth is really lacking, and I have found it to be invaluable."

"I was over the moon to learn that Sue had ventured into her own business supporting families and sharing her knowledge and experience in healthcare, about a subject that is little spoken about. She spearheaded bereavement care in a local hospital providing a service that was not only professional and incredibly knowledgeable, it was most importantly, delivered with immense love and compassion. She would move mountains to make sure the women and families in her care were looked after. My daughter Evelyn was still born in 2015. Sue provided a light to help guide me through the darkest time of my life. Nothing can take away loss, but someone who understands medically and on a personable level, can provide a lifeline like no other. I was lucky to have two more children, and Sue was there by my side every step of the way, providing guidance and support through a magical, yet scary time. She is an incredible person. Thank you Sue for everything you've done for me and my family. Love from Emma, Dave, Evelyn, Ruben, Wren and the rest of my family."